FAQ

1. What products do you offer?

We specialize in high-quality home appliances, kitchen décor, and beauty gadgets curated to elevate your lifestyle.

2. Do you ship internationally?

Currently, we primarily ship within the UAE, but international shipping options may be available soon. Stay tuned!

3. How long will it take to receive my order?

Orders within the UAE are typically delivered within 3–5 business days. Delivery times for international orders may vary based on location.

4. How can I track my order?

Once your order is shipped, you'll receive a tracking number via email or WhatsApp so you can monitor the delivery status in real-time.

5. What payment methods do you accept?

We accept cash on delivery (COD) for now.

6. Can I return or exchange a product?

Yes! You can return or exchange eligible items within 7 days of delivery. Please ensure the product is unused and in its original packaging.

7. What should I do if I receive a damaged or wrong item?

We’re sorry for the inconvenience. Please contact our customer support within 48 hours with images, and we’ll resolve the issue promptly.

8. Do you offer any warranty on products?

Some of our gadgets and appliances come with a limited warranty. Product pages will specify warranty details if available.

9. How can I contact customer support?

You can reach us via email, WhatsApp, or through our website’s contact form. We're happy to help!

10. Do you offer discounts or promotions?

Yes, we frequently run seasonal sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated.